Explore exciting career opportunities at Dakkak DMC Jordan. Join our passionate team and be part of creating unforgettable experiences for travelers. Discover rewarding positions in the travel industry and embark on a fulfilling professional journey.
Apply now and take the first step towards a rewarding career in tourism.
Junior Holidays Consultant (Full-time) – Dakkak Holidays
Job Description:
Dakkak Holidays, a leading outbound travel company in Jordan, is seeking a Senior Holidays Consultant to join our team. As a Senior Holidays Consultant, you will be responsible for creating and selling outbound customized holiday packages for our clients. You will work closely with our clients to understand their needs and preferences, and then use your expertise to create unique itineraries that exceed their expectations.
Responsibilities
• Consult with clients to determine their holiday needs and preferences
• Design customized holiday packages, including flights, accommodations, tours, and activities
• Provide exceptional customer service throughout the holiday planning process
• Stay up-to-date on holiday trends, destination information, and travel products and services
• Manage and maintain client relationships to ensure repeat business and referrals
• Work collaboratively with other team members to achieve sales targets and meet performance metrics
Qualifications
• Bachelor’s degree
• Must have travel booking systems experience (Galileo / Amadeus)
• 1+ years of experience in holiday sales and customer service
• 1+ years of experience in ready-made and custom packages
• Strong destination knowledge and travel industry expertise
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office
Please send your CV to fkhatib@dakkak.com
Quality Assurance (Full-time) – Dakkak DMC Jordan
Job Description:
Dakkak DMC Jordan is seeking a detail-oriented and customer-centric Quality Assurance Specialist to join our team. As a Quality Assurance Specialist (Travel Experience), you will play a critical role in maintaining the highest standards of quality and ensuring exceptional travel experiences for our valued clients. Your focus will be on monitoring, evaluating, and enhancing the quality of services delivered to travelers throughout their journey.
Responsibilities:
- Establish and maintain quality assurance standards and procedures for travel services
- Monitor and assess the quality of services provided to travelers at various touchpoints, including accommodations, transportation, tours, and activities
- Conduct regular audits and inspections to ensure compliance with established quality standards and identify areas for improvement
- Collaborate with internal teams, including operations, customer service, and sales, to ensure seamless coordination and delivery of quality services
- Collect and analyze feedback from travelers to identify trends, areas of improvement, and opportunities to enhance the overall travel experience
- Provide recommendations and implement measures to resolve any quality-related issues and enhance customer satisfaction
- Stay updated with industry best practices and trends related to travel quality assurance and customer experience management
Qualifications:
- Bachelor’s degree in Tourism, Hospitality, or a related field
- Proven experience in quality assurance or customer experience management, preferably in the travel industry
- Strong understanding of travel operations, including accommodations, transportation, tours, and activities
- Excellent attention to detail and ability to analyze data and identify trends
- Exceptional communication and interpersonal skills to collaborate effectively with internal teams and external partners
- Strong problem-solving and decision-making abilities
- Proficient in Microsoft Office and other relevant software applications
- Fluency in Arabic and English, both written and verbal. Knowledge of other languages is a plus.
If you are passionate about maintaining quality standards and delivering exceptional travel experiences, we invite you to join our dedicated team. Help us uphold our commitment to providing unforgettable journeys to our clients.
Please send your CV to fkhatib@dakkak.com
Graphic Designer and Social Media Content Creator (Part-time) – Dakkak DMC Jordan
Job Description:
Dakkak DMC Jordan, is seeking a talented and creative Graphic Designer and Social Media Content Creator to join our team on a part-time basis. As a Graphic Designer and Social Media Content Creator, you will play a key role in visually representing our brand and engaging our audience through captivating designs and compelling social media content. Your creativity and expertise will contribute to the overall success of our marketing and communication efforts.
Responsibilities:
- Design visually appealing graphics, including social media posts, infographics, brochures, and promotional materials
- Create engaging and compelling content for social media platforms, including Facebook, Instagram, Twitter, and LinkedIn
- Develop and maintain a consistent brand identity across all design elements and social media channels
- Collaborate with the marketing team to conceptualize and execute creative campaigns and initiatives
- Stay up-to-date with design trends, social media best practices, and emerging platforms to continually enhance our online presence
- Manage multiple projects simultaneously, ensuring timely delivery and adherence to brand guidelines
- Optimize graphics and content for various digital platforms and devices
Qualifications:
- Proven experience as a graphic designer or social media content creator
- Proficiency in graphic design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Strong portfolio demonstrating creative and impactful designs for both print and digital mediums
- Knowledge of social media platforms and their respective content requirements
- Excellent understanding of typography, color theory, and composition principles
- Strong communication and collaboration skills to work effectively with cross-functional teams
- Ability to work independently, manage time efficiently, and meet deadlines
- A passion for travel and tourism is a plus
If you are a highly creative individual with a passion for design and social media, and you want to contribute to our brand’s visual identity and online presence, we would love to hear from you. Join our dynamic team and help us inspire travelers through captivating visuals and engaging content.
Please send your CV, portfolio, and relevant artwork to fkhatib@dakkak.com